We host it on servers with no open inbound ports, monitor it day and night and answer your tickets, always with the same team.
Hosted, watched and looked after, by the same team.
When a model or a system changes, we update the work that depends on it.
Everything we build, we also look after.
Step 01
Hosted on servers with no open inbound ports.
Public traffic arrives through an outbound tunnel, and administration runs over an encrypted private mesh.
Step 02
Monitored day and night, alerts to our phones.
Health, disk space, memory, certificates and uptime are watched, and the alert goes to us, not to your team.
Step 03
Nightly backups, copied twice, restore tested monthly.
Every night each database is copied off-site, then copied again, encrypted, into a separate account. Once a month an automatic test restores the latest backup and checks it.
Step 04
Models and systems updated as they change.
When a model or a system changes, we update the work that depends on it, one host at a time.
Step 05
A support desk with tickets, answered by the same team every time.
Every ticket keeps its history.
You get
One support desk, always the same people, and alerts that come to us instead of your team.
Our team contacts you.
